Get Help

How to get help

** Due to the Coronavirus, we have had to temporarily change the way we do things. **

If you need help from our foodbank here are a few simple steps to follow.

1. CONTACT any of our 90+ partnering agencies

Who can assess your situation, offer help, & REFER you to receive our emergency ‘Basingstoke Foodbank FREE 3-Day packs of food & toiletries, which will be delivered  TO YOUR DOOR.

National Citizen’s Advice Helpline: 0808 2082138 (freephone) (Monday to Friday, 10am to 4pm)

Citizen’s Advice Basingstoke Helpline:  0300 330 9064

Citizen’s Advice Tadley Helpline:  01189 817 567

Vivid Tenancy Support:  0800 652 0898 (ext 5)

Sovereign Tenancy Support:  0800 988 4858 (ext 2)

Hampshire Adults, Children & Family Social Work Teams

Family Support Hub

Parent/Student Support workers in schools & colleges,

Health Visitors, All Housing Associations, Homeless support, Addiction support …and many more..

Or contact our Foodbank Centre  07722 673645 / 07941 336464

2. The Agency will email us a food voucher for you.


3. We will deliver your food parcel to your front door.

We’ll deliver a parcel of three days of emergency food to your front door.

If you have any further questions our FAQ’s page may help, or feel free to give us a call.


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